This Privacy Policy explains how 399bet collects, uses, stores, and protects your personal data. Please read it carefully before registering or using the platform.
Last updated: 7 June 20261.1 This Privacy Policy ("Policy") applies to all personal data collected by 399bet ("we", "us", "the Platform") via the website located at 399bet.lat and any associated services operated under the 399bet brand.
1.2 By registering an account or using any feature of the 399bet platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
1.3 This Policy should be read alongside the 399bet Terms & Conditions and Responsible Gaming Policy.
1.4 The data controller responsible for personal data processed through 399bet.lat is the operating entity behind the 399bet brand. For all data-related queries, contact us at [email protected] (plain text – not a mailto link).
2.1 Registration Data. When you create a 399bet account, we collect: full legal name, date of birth, email address, username, and account currency preference (PKR). This data is mandatory; without it, a functional account cannot be created.
2.2 Identity Verification (KYC) Data. To comply with anti-money laundering obligations and verify your age, we collect copies of government-issued identity documents (such as your Pakistani CNIC), and where required, proof of address (utility bill, bank statement) and proof of payment method.
2.3 Financial Data. We record transaction histories including deposit amounts, withdrawal requests, payment method identifiers (e.g. JazzCash or Easypaisa wallet numbers, last four digits of a card), and account balances. Full payment credentials are not stored on 399bet servers; they are handled directly by our payment processing partners.
2.4 Usage and Technical Data. We automatically collect data about your interaction with the Platform, including: IP address, browser type and version, device type and operating system, pages visited, session duration, bet history, game play logs, and login timestamps. This data is collected via server logs and first-party analytics.
2.5 Communications Data. If you contact 399bet support via live chat or email, we retain the content of those communications and any attachments, along with metadata (time, channel) for a period sufficient to resolve the matter and meet regulatory requirements.
2.6 Responsible Gaming Data. Where you activate deposit limits, self-exclusion, or other responsible gaming tools, we record your preferences and the dates on which controls were set or modified.
3.1 399bet uses collected personal data for the following purposes:
4.1 Contractual necessity: Processing your registration data, KYC data, financial data, and account usage data is necessary to perform the contract between you and 399bet (the account agreement constituted by our Terms and Conditions).
4.2 Legal obligation: We are required by applicable law to verify user identities, retain financial transaction records, and report certain activities. Processing for these purposes is mandatory and cannot be opted out of.
4.3 Legitimate interests: Fraud detection, platform security, responsible gaming monitoring, and aggregate platform analytics are carried out on the basis of 399bet's legitimate interests in operating a secure and compliant platform. These interests have been balanced against your data rights and are not outweighed by them.
4.4 Consent: Where you have opted into marketing communications or activated optional analytics features, processing is based on your consent. You may withdraw consent at any time via your account settings or by contacting support.
5.1 We do not sell your personal data to any third party under any circumstances.
5.2 We may share your personal data with the following categories of recipients where necessary:
5.3 All third-party service providers engaged by 399bet are contractually required to process your data only for the specified purpose and to maintain appropriate security standards.
6.1 399bet uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember preferences, and analyse usage patterns. The following categories of cookies are used:
6.2 399bet does not use third-party advertising cookies or tracking pixels for targeted advertising purposes.
6.3 You may control cookie settings via your browser preferences. Disabling strictly necessary cookies will impair your ability to log in and use the Platform.
7.1 399bet retains personal data for as long as your account is active and for a defined period thereafter, as required by applicable legal and regulatory obligations.
7.2 KYC documents and financial transaction records are retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
7.3 Support communications are retained for a period sufficient to resolve any pending dispute and thereafter for a reasonable period for quality assurance purposes.
7.4 Usage and analytics data is anonymised or deleted once it is no longer required for its original collection purpose.
7.5 Where you exercise your right to deletion (see Section 9), we will delete or anonymise your personal data subject to legal retention obligations that override this right.
8.1 All data transmission between your browser and 399bet is encrypted using HTTPS (TLS). This applies to account login, deposit and withdrawal flows, game play, and all account management pages.
8.2 Passwords are stored using industry-standard hashing. 399bet does not store plaintext passwords and cannot retrieve your password; it can only reset it.
8.3 Access to personal data within 399bet's internal systems is restricted on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations.
8.4 In the event of a personal data breach that poses a risk to your rights and freedoms, 399bet will notify affected users and relevant authorities within applicable timeframes.
9.1 Subject to applicable law and regulatory retention obligations, you have the following rights in relation to your personal data held by 399bet:
9.2 To exercise any of these rights, contact 399bet at [email protected] (plain text). We will respond within a reasonable period and in any event within 30 days of receiving a valid request.
9.3 We may require proof of identity before actioning a data rights request to prevent unauthorised access to another person's data.
10.1 399bet is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 18 years of age. If you are under 18, you must not register an account or use the Platform.
10.2 If 399bet becomes aware that personal data has been collected from a minor, that account will be immediately closed, all associated data will be deleted (subject to any legally mandated retention period), and the matter may be reported to relevant authorities.
10.3 Parents and guardians who believe their child may have accessed 399bet should contact support immediately.
11.1 To provide the 399bet service, your personal data may be processed on servers or by service providers located outside Pakistan. Where such transfers occur, 399bet takes reasonable steps to ensure that appropriate safeguards are in place, including contractual commitments with service providers.
11.2 Game provider integrations (Evolution Gaming, Ezugi, PG Soft, JILI, Pragmatic Play, Habanero) may involve session data being processed on servers in various international jurisdictions. Game providers are contractually prohibited from using 399bet user data for their own purposes.
12.1 399bet reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered users via email or an in-platform notification before the updated Policy takes effect.
12.2 The current version of this Policy is always accessible at 399bet.lat/privacy-policy. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Platform after the effective date of an updated Policy constitutes acceptance of the revised terms.
13.1 For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact 399bet through the following channels:
We aim to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 days. Complex requests may take longer, in which case we will inform you of the expected timeline.
Six key privacy and security commitments every 399bet user should know.
Every page on 399bet uses TLS encryption. Your login credentials, payment details, and account data are encrypted in transit between your browser and 399bet's servers. This applies whether you're on Wi-Fi in Lahore or on mobile data in Karachi.
399bet does not sell, rent, or trade your personal data to advertising networks, data brokers, or any unaffiliated third party. Data shared with service providers is strictly for the purpose of operating the platform and delivering your account features.
You can request access to your data, ask for corrections, withdraw marketing consent, or request account deletion at any time by contacting 399bet support. Requests are acknowledged within 5 business days and resolved within 30 days.
KYC document collection exists to verify your age and identity, not to build a marketing profile. CNIC data is handled with strict access controls and is never shared with game providers or unrelated third parties.
399bet does not use third-party advertising cookies or external behavioural tracking. Cookies used on the Platform are limited to session management, security, functional preferences, and first-party analytics to improve the platform itself.
We don't keep your data forever. Financial and KYC records are retained for a minimum of five years as required by law. Other data is deleted or anonymised once no longer needed. Closed account data is not used for ongoing marketing.
Now that you've read how 399bet handles your data, you can register with confidence. Create your PKR account, deposit via JazzCash or Easypaisa, and enjoy cricket betting, live casino, and 500+ slot titles – with full transparency on how your data is used. 18+ only.
18+ only. Gambling involves risk. Users are responsible for compliance with local laws.